LoveIsARose.com Store Reviews

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4.94 out of 5
★★★★★ ★★★★★
(50 Reviews)
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Angeles (Fl) | May 28th, 2024
★★★★★ ★★★★★ White Rose
I ordered this rose for a friend who was healing from a hard fall … it arrived with her birthstone on it and it was everything that your website said … beautiful in every way … the only thing missing was the note I included to send to her and you forgot so she had no idea who sent her the rose for two weeks and I thought she didn’t get it and finally she had asked all that she thought would of sent it before noticing it was me.
- Store Owner: Hello, Angeles. Thank you for your message. So glad your friend liked her rose with her birhtsone on it. Our apologies for the missing note. I guess this really kept your friend working on solving her mystery gift. A key staff member was hospitalized. He is back and we are all systems go.
Wally G (DE) | December 23rd, 2023
Verified Buyer
★★★★★ ★★★★★ Platinum Rose
The platinum rose beautiful and impressive. The only complaint I have it took a little longer to receive. I contacted them thru email and they did respond back quickly to inform me that they were running a little behind. The package was wrapped carefully and beautiful. Over all I'm very happy.
- Store Owner: Hi, Wally. Thank you for taking the time to share your thoughts. Glad you are happy with your platinum rose. And, my apologies for delay in communication. We had several key people out with severe illness and surgeries. We are back on track again. Thank you for your patience.
Mike (PA) | November 23rd, 2023
Verified Buyer
★★★★★ ★★★★★ everything thing was wonder
EVERYTHING WAS AWESOME SHE LOVED IT💯💯💯👍👍
- Store Owner: Mike, thank you for your wonderful message! So glad you are pleased and that your gift was received with lots of love. We look forward to serving you again in the near future.

The Love Is A Rose Service Guarantee

Today's online shopping landscape is vast, confusing, and sometimes downright scary. There sure is a lot of uncerntainty left on the table when placing an order online. How are you to know that your gift will arrive as pictured or promised in the product description? Will it be gift boxed and will you recieve it in time for your special occasion? Is your presonal or credit card information safe? If you have an issue and you call customer service, will you be able to talk to a REAL PERSON and will you receive a prompt phone call back if calling outside of normal business hours? Will you talk to ten different people over the course of one customer service issue? The list goes on and on, but here at LoveIsARose.com, we take pride in our ability to provide the best, fastest, and easiest customer service on the web! And 9 times out of 10, you will talk to the same person each time you may have to call or send us an email.

Placing Your Order: Online, By Phone, or Email

No matter how you place your order, the following is what we guarantee:

  • Your Gift Always Comes Beautifuly Gift Boxed.
  • It will arrive in an unmarked and professionally packed shipping carton, making surprise gift giving a breeze.
  • Need your gift fast? Almost all our gifts offer express shipping online! If one does not, call +1-630-393-1111 or email mail@loveisarose.com to place your order manually.
  • Call or email us during business hours and A REAL personalized gift expert will be ready to assit you.
  • Call or email us outside of business hours and a REAL personalized gift expert will respond within 24 business hours.
  • Our website is 100% secure and follows today's security standards. All of your personal and credit card info is safe, and credit cards are never saved.

Contacting Customer Service: By Phone, or Email

Have a problem with your order? The following is what we guarantee:

  • Call or email us during business hours and A REAL customer service represntative will be ready to assit you.
  • Call or email us outside of business hoursand a REAL customer service represntative respond within 24 business hours.
  • If your gift arrive damaged, call or email and we will send a replacement immediately. We will even handle the claim with the shipping carrier!
  • If there was a mistake made with your gift, call or email and we will send a replacement immediately.
  • If there was an error with your personalization, call or email and we will send a replacement immediately if the mistake was indeed our error.